Contact Us
Get in touch with our team of gemstone and jewelry experts
Get In Touch
Visit Our Showroom
350 West Passaic Street
Suite 401
Rochelle Park, NJ 07662
USA
Call Us
Tel: 211-391-7745
Fax: 212-997-6878
Email Us
General: info@arisegems.com
Custom Orders: custom@arisejewel.com
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: By Appointment Only
Send Us a Message
Find Us
How We Can Help You
Loose Gemstone Sourcing
Find the perfect gemstone for your project with our extensive collection of ethically sourced sapphires, rubies, emeralds, and more.
Custom Jewelry Design
Work with our designers to create one-of-a-kind pieces that reflect your personal style and celebrate life's special moments.
Jewelry Services
Professional cleaning, repair, and maintenance services to keep your precious jewelry looking beautiful for generations.
Frequently Asked Questions
Do you work with international clients?
Yes, we serve clients worldwide. We have experience with international shipping and can work with customs requirements for gemstones and jewelry.
How long does custom jewelry take?
Custom jewelry timelines vary depending on complexity. Simple pieces may take 2-4 weeks, while intricate designs can take 6-8 weeks. We'll provide a timeline during consultation.
Can I see gemstones before purchasing?
Absolutely! We encourage clients to view gemstones in person or request detailed photos and videos before making a purchase. We want you to be completely satisfied with your selection.
Do you offer financing options?
Yes, we offer various financing options to make your dream jewelry more accessible. Contact us to discuss payment plans and financing solutions that work for your budget.
What is your return policy?
We offer a 30-day return policy for most items in original condition. Custom pieces have different terms. Please contact us for specific details about returns and exchanges.
Do you provide certificates for gemstones?
Yes, all our premium gemstones come with certificates from recognized gemological institutes. We can also arrange certification for stones that don't already have documentation.