Shipping & Returns
Transparent, hassle-free shipping and returns for your peace of mind
Shipping Options
Standard Shipping
Delivery: 5-7 Business Days
Cost: Free on orders over $250
Tracking number provided for all orders
Express Shipping
Delivery: 2-3 Business Days
Cost: $25
Priority handling and faster delivery
Overnight Shipping
Delivery: Next Business Day
Cost: $50
Guaranteed next-day delivery for urgent orders
International Shipping
Delivery: 7-14 Business Days
Cost: Varies by Location
Customs fees may apply
Return Policy
Unworn Jewelry
30 DaysCondition: Original packaging, unworn, no signs of use
Refund Type: Full Refund
Customized Pieces
Non-ReturnableCondition: Special orders, engraved items
Refund Type: Store Credit Only
Damaged Items
60 DaysCondition: Manufacturing defects
Refund Type: Full Replacement or Repair
Return Process
Contact Support
Initiate return by contacting our customer support team
Get Return Label
We'll email you a prepaid return shipping label
Pack Carefully
Pack item in original packaging with all accessories
Process Refund
Refund processed within 5-7 business days after receipt
International Shipping
We ship worldwide! Please note that international orders may be subject to customs fees, import taxes, and additional shipping regulations.
Frequently Asked Questions
How long does shipping take?
Shipping times vary by method. Standard shipping is 5-7 business days, Express is 2-3 days, and Overnight is next business day.
Are shipping costs refundable?
Shipping costs are non-refundable. If you return an item, the original shipping fee will not be refunded.
Do you ship to P.O. Boxes?
We recommend using a physical address for jewelry shipments. Some high-value items may require signature upon delivery.
Questions About Shipping?
Our customer support team is ready to help you with any shipping or return inquiries.